If you've ever launched a product online to the sound of crickets then starting a community might be something to look at.
Building a community of like-minded people passionate about a niche is one of the most strategic plans an online business can have. However, most businesses don't look at it this way. They would rather focus their time and money going after new customers.
If you run your own membership site, a community forum can be the most powerful part of that site. Obviously, you need great content but a community will keep people coming back. Members will check in to ask questions, help other members and return to check responses. They really are the lifeblood of a successful business.
Like most aspects of building your business, building a community is not a walk in the park. It can take months to grow active discussions. Some site owners even create multiple user accounts to kickstart discussions, however, this is a little more tricky with social network communities.
Building a community is a long term growth strategy.
One major strength of running a community is being able to shout about new products or news knowing that people will read it.
Depending on how well you nurture your community, they may be responsive to your announcements. Even better, they may be hungry buyers ready to purchase from you!
Your community is your audience. It's a place where you can chat about ideas related to your niche and offer support, but never forget they are real people on the other side. They have personalities like you not just an image on the screen.
Treat your community with respect. Manage it with care and adhere to strict rules so your community trusts you and engages more.
"Treat your community like it's your family and they will become your family.
6 replies to "Building a Community? Check Out These 5 Platforms"
Facebook might be the better platform to have a group, but few people realize that all Facebook groups belong to Facebook. Furthermore, they have ownership which means not only access to your members, but they can prevent you from moving your group or even censor your members since they are the owners. So I declined and went elsewhere.
I never knew I have a great resource center like here….I have been struggling all this while. thanks for the eye opening post
Glad you liked it!
Based on what I’ve seen – as a participant (past or present) of Slack, a Facebook Group, a Reddit subthread, I’m a bit opposed to use a chat app like Slack to build a community, because you’ll get so many voices talking everything gets lost – it’s hard to keep up with who’s talking to who, and having hundreds, or even thousands of PM’s isn’t really ideal either.
Facebook Groups work the best, I think. You can really take the time to read what everyone says, and focus on giving back something that’s useful in a very personal way, and people feel that their voices are heard. Facebook also sorts through the announcements to alert you of the most important ones, which I assume are based on some well designed algorithm, so I’ve been very happy as a participant of two private Facebook groups.
Those are valid points. Slack does offer threaded discussions now. You can also star any messages you want to look back on.
I see some excellent Facebook posts that do actually get lost in groups because of that “well designed algorithm”. Just because they don’t have lots of comments they get pushed down the group and never seen.
I didn’t know about threaded discussions – will have to check in later again.
I don’t know what algorithms they implement specifically, but I’m quite sure that given the current state of the software field, it’s possible to predict, with a high level of accuracy, whether a post is valuable or not – it’s just a matter of implementing them, and seeing that such a trivial feature makes no difference to Facebook’s revenue stream, it’s no surprise it’s not on top of their priority lists! 🙂 Maybe one day, we’ll see improvements.